Float

Last updated: March 15, 2025

1. Introduction

Welcome to Float ("we", "our", or "us"). At Float, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://typefloat.com ("Website") and our social media aggregation and management service ("Service").

By accessing or using our Service, you consent to the collection, use, disclosure, and storage of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

When you register for and use our Service, we collect:

Contact information (such as name, email address)
Account credentials (such as username and password)
Payment information (processed through secure third-party payment processors)
Information from connected social media accounts (as detailed below)

2.2 Social Media Account Information

When you connect your social media accounts to our Service, we collect:

Access tokens and authentication information required to connect to your accounts
Messages, comments, posts, and other content from your connected accounts
Profile information from your connected accounts
Engagement metrics and interaction data

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our Service:

Device information (such as IP address, browser type, operating system)
Usage patterns and preferences
Interaction with features, including AI-suggested replies
Log data and error information

2.4 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our Service
Processing and completing transactions
Connecting to and retrieving data from your social media accounts
Aggregating your social media content into a unified dashboard
Generating AI-powered reply suggestions and content recommendations
Analyzing usage patterns to enhance our Service
Communicating with you about your account, updates, or promotional materials
Ensuring the security and integrity of our Service
Complying with legal obligations

4. Disclosure of Your Information

We may disclose your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors, service providers, and contractors who perform services on our behalf, such as hosting, data analytics, payment processing, customer service, and marketing assistance.

4.2 Social Media Platforms

When you connect your social media accounts and use our Service to interact with those platforms, information will be shared with the respective platforms according to their APIs and your permissions.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may disclose your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information
Portability: Request transfer of your information to another service
Restriction: Request restriction of processing of your information
Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

8. Children's Privacy

Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: contact@typefloat.com