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Terms of Service

Last updated: March 15, 2025

1. Agreement to Terms

Welcome to Float ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our website at https://typefloat.com ("Website") and our social media aggregation and management service ("Service"). By registering for an account, accessing, or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Float is a social media management platform that enables users to connect their social media accounts to aggregate comments and messages into one dashboard, manage communications across platforms, and access AI-powered recommendations for replies and content management.

3. Eligibility

You must be at least 13 years old to use our Service. By agreeing to these Terms, you represent and warrant that:

  • You are at least 13 years of age
  • You have the legal capacity to enter into a binding agreement with us
  • Your use of the Service does not violate any applicable law or regulation
  • You are authorized to connect and manage the social media accounts you link to our Service

4. Account Registration and Security

To use our Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Be responsible for all activities that occur under your account

We reserve the right to disable any account at our sole discretion if we believe you have violated these Terms.

5. Social Media Account Connections

Our Service allows you to connect and manage multiple social media accounts. By connecting your social media accounts to our Service, you:

  • Authorize us to access, collect, and store information from those accounts according to our Privacy Policy
  • Confirm that you have the right to grant us access to these accounts
  • Agree to comply with the terms of service of each third-party social media platform
  • Understand that changes made to social media platforms' APIs or terms may affect our Service's functionality

6. Acceptable Use

You agree not to use our Service to:

  • Violate any law, regulation, or the rights of others
  • Transmit any material that is defamatory, obscene, or otherwise objectionable
  • Impersonate any person or entity or falsely state your affiliation
  • Send unsolicited messages, advertisements, or spam
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for any purpose that is fraudulent or unauthorized
  • Harvest or collect user information without permission
  • Use automated methods to access or use the Service without our permission

7. AI-Generated Content and Suggestions

Our Service uses artificial intelligence to suggest replies and surface relevant content. You acknowledge and agree that:

  • AI-generated content is provided as a suggestion only and you remain responsible for all content you post using our Service
  • AI-generated suggestions may not always be appropriate or accurate
  • We make no warranties regarding the quality, accuracy, or appropriateness of AI-generated content
  • You should review all AI-suggested content before publishing or sending it

8. Subscription and Payment

Our Service may offer subscription plans with different features and pricing. By subscribing to a paid plan:

  • You agree to pay all fees associated with your subscription plan
  • You authorize us to charge your chosen payment method
  • You agree that subscriptions will automatically renew unless canceled at least 24 hours before the end of the current period
  • You understand that refunds are provided according to our Refund Policy

We reserve the right to change our pricing terms at any time, with notice to you.

9. Intellectual Property Rights

9.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by Float and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

9.2 Your Content

You retain all rights to the content you upload, submit, or display through our Service. By using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content solely for the purpose of providing and improving the Service.

10. Limitation of Liability

To the maximum extent permitted by law, in no event shall Float, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content
  • The failure or performance of third-party social media platforms
  • The use of AI-generated content suggestions

Our liability is limited to the maximum extent permitted by law and shall not exceed the amount you paid to us over the 12 months preceding the claim or $100, whichever is greater.

11. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranty that:

  • The Service will meet your requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • The results from using the Service will be accurate or reliable
  • AI-generated content will be appropriate or accurate
  • The quality of the Service will meet your expectations

12. Indemnification

You agree to defend, indemnify, and hold harmless Float, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on our Website and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

15. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association] in [Your Jurisdiction]. The arbitration shall be conducted by a single arbitrator, and judgment on the award rendered may be entered in any court having jurisdiction.

Nothing in these Terms shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Service.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Float regarding our Service and supersede all prior agreements and understandings, whether written or oral.

19. Contact Us

If you have any questions about these Terms, please contact us at: contact@typefloat.com